Last updated: 28 October 2026
This notice explains what personal information Spatial Dimensions collects, why we collect it, how we look after it and what your rights are. It covers our website, our enquiry and download forms, our emails and the work we do for clients.
WHO WE ARE
Spatial Dimensions Ltd is a UK surveying company, registered in England and Wales, company number 08154817. Our registered office is Unit 6, Wealden Place, Bradbourne Vale Road, Sevenoaks TN13 3QQ.
We are the controller of the personal information described in this notice.
If you have a question about your information, email info@spatial-dimensions.co.uk, call 01732 458799 or write to us at the address above, marked for the attention of our data protection lead.
WHAT INFORMATION WE COLLECT
When you contact us or ask for a quote: your name, job title, company, email address, phone number, the site or project address and anything you tell us about the job.
When you download a guide or book a CPD: your name, work email, company and job role.
When you sign up for article emails: your work email address.
When you become a client: the details needed to deliver and invoice the work, such as contact details, site access arrangements, billing details and purchase order numbers.
When you apply for a job: your CV, contact details, and anything else you choose to send us.
When you visit our website: how you use the site, the pages you view, your device and browser, and the approximate location from your IP address. This comes from cookies, explained below.
When you use the chat on our website: your messages and any contact details you give.
We don’t ask for sensitive information, such as health or religious beliefs, through our website. Please don’t send it to us.
HOW WE USE IT, AND OUR LEGAL REASONS
| What we do with your information | Our legal reason |
|---|---|
| Reply to enquiries and prepare quotes | Taking steps you’ve asked for before a contract |
| Deliver surveys and invoice for them | Performing our contract with you or your employer |
| Send the guides, brochures or CPD details you asked for | Our legitimate interest in answering your request |
| Send article round-ups to people who signed up | Your consent, which you can withdraw at any time |
| Send occasional updates about our services to business contacts | Our legitimate interest in keeping in touch with clients and professionals in our industry |
| Consider job applications | Taking steps before a possible employment contract |
| Understand how our website is used and improve it | Your consent, through our cookie banner |
| Keep accounting, tax and health and safety records | Our legal obligations |
You can stop marketing emails at any time with the unsubscribe link in any email, or by emailing info@spatial-dimensions.co.uk.
WHO WE SHARE IT WITH
We never sell your information. We share it only with:
- Service providers who run systems for us, under contract and only on our instructions: our CRM software (our customer database, website forms and chat), our online mailing software, our email and file storage provider, our website analytics software, the online networking services we advertise on, our accounting software provider and our website host.
- People involved in your project, where you have asked us to work with them, such as your design team or contractor.
- Our professional advisers, insurers and auditors, including for our ISO 9001 and Constructionline Gold certification.
- Authorities, where the law requires it.
TRANSFERS OUTSIDE THE UK
Some of our service providers are based in the United States or use staff and systems there. Our customer database is hosted in the EU. Where your information leaves the UK, we rely on the UK’s adequacy regulations or on contract terms approved for international transfers, so it gets the same level of protection.
HOW LONG WE KEEP IT
| Information | How long |
|---|---|
| Enquiries and quotes that don’t go ahead | 3 years from last contact |
| Client and project records | 7 years after the job ends, for tax and contract claims |
| Article email subscribers | Until you unsubscribe |
| Unsuccessful job applications | 6 months |
| Website analytics | Up to 14 months |
COOKIES
Cookies are small files saved by your browser. We use:
- Essential cookies to make the site and our cookie banner work.
- Analytics cookies from our CRM and website analytics software to see which pages people use.
- Marketing cookies from our CRM software and the online networking services we advertise on, to measure our adverts.
You can choose which cookies to accept in our cookie banner, and block or delete cookies at any time in your browser settings.
YOUR RIGHTS
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct it
- ask us to delete it
- ask us to limit how we use it
- object to us using it, including for marketing
- ask for it in a format you can pass to someone else
- withdraw your consent where we rely on it
To use any of these rights, email info@spatial-dimensions.co.uk. We’ll reply within one month. There’s no charge.
KEEPING IT SAFE
Access to personal information is limited to our own staff who need it for their work. Each person signs in to our systems with their own account and password.
COMPLAINTS
If you’re unhappy with how we’ve handled your information, please tell us first at info@spatial-dimensions.co.uk and we’ll put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
CHANGES TO THIS NOTICE
We’ll update this page when the way we use personal information changes. The date at the top shows when it was last updated.