THE SPATIAL WAY
CLIENT SERVICE
'GREAT EXPECTATIONS'
We're proud of our work and go above and beyond for our clients. We imagine the end result as we work. Constantly surpassing our clients' expectations and make them want to come back. We value each client as an individual and treat them equally.
EMPATHY
'EYE TO EYE, FACE TO FACE'
We face each other, look in the eye, and genuinely appreciate the big picture. We value diverse viewpoints and are open-minded. We approach each situation with care. Treating others with respect is important to us, as it helps build positive relationships. We have a culture of equality, where we treat everyone the way we want to be treated.
PROFESSIONAL
'FIX UP LOOK SHARP'
We love what we do and are proud of our work. We always dress right for the job, at work, meetings, or creative stuff. Having a clean work area is important to us. We keep our stuff tidy for a better workplace. We are good at technical stuff, but we talk simply to our clients. If we don’t know something, we say so and try to learn more about it.
HELPFUL
'THE NORTH STAR'
We are the guiding star, helping and supporting everyone through challenges. We truly care, listen, and take proactive actions to assist. We are dedicated to providing helpful and valuable support.
ACTION
'SEE IT, SORT IT'
We are proactive, taking immediate action. We take personal responsibility, show initiative, and are brave. We learn from mistakes, and always bounce back when things don't go as planned. We don't wait for others to act, we see and sort it.
TEAMWORK
'ALL FOR ONE AND ONE FOR ALL'
Teamwork is important. Together, we can achieve anything. Being friendly, having good manners, and being patient helps us build strong relationships with colleagues and clients. We value sincerity. We include and respect all cultures, backgrounds, and beliefs.
OUR PROMISE
Clients have GREAT EXPECTATIONS, from Spatial Dimensions. Whether in the office, or speaking to our clients we work together, EYE TO EYE, FACE TO FACE. We are professional in all we do, meaning we FIX UP and LOOK SHARP, outputting our brand values in how we work, act and dress. We share and guide our visions like the NORTH STAR, ensuring any issues are resolved with the motto ‘ SEE IT and SORT IT.’ This ensures we uphold exceptional results, upholding our team’s principle of ‘ALL FOR ONE AND ONE FOR ALL.’
At Spatial Dimensions, clients are at the heart of our company values. We believe in a customer-centric approach, which is why we tailor our services to meet the individual needs of each client. Our team of experts works closely with clients to understand their unique requirements and deliver the highest quality and most cost-effective solutions. By maintaining a constant flow of communication and taking the time to listen, we ensure that we provide a service that meets and exceeds our clients’ expectations. Our primary focus is to ensure that our clients receive the job they want done, empowering their success.
